Privacy Policy

This Privacy Policy describes how BOOKURE.COM ("we", "us", or "our") collects, uses, stores, and protects personal and salon-related information when you use our salon management software ("Software", "Service"). By using our Software, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

Salon Information: Business name, location, contact details, registration details.
Staff Data: Names, emails, contact numbers, working hours, service history.
Client Information: Name, contact info, booking history, payment details.
System Data: IP address, device type, browser type, usage logs, session times.
Payment Information: Billing address, transaction logs (handled by secure third parties).

2. How We Use Your Information

To operate and manage the Software.
To personalize your user experience.
To process transactions and send invoices.
To communicate updates, promotions, and system alerts.
To ensure security, monitor fraud, and enforce our Terms of Use.

3. Legal Basis for Processing

Where applicable (e.g., under GDPR), we process your data based on: consent, contract necessity, legal obligations, and legitimate business interests.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted third-party services for the purposes of:

Payment processing (e.g., Stripe, Razorpay).
Cloud infrastructure and database hosting (e.g., AWS, Firebase).
Analytics and error tracking (e.g., Google Analytics, Sentry).
Legal compliance if required by courts or authorities.

5. Data Retention

We retain your data as long as your account remains active or as needed for legal, business, or accounting purposes. Upon request or account termination, we may anonymize or delete your data within a reasonable timeframe.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal information. You may also object to certain types of processing or request data portability.

7. Security Measures

We implement industry-standard security practices including encryption, access controls, and secure hosting. However, no system is completely secure; use the Software at your own risk.

8. Children’s Privacy

Our Software is not intended for use by children under 16. We do not knowingly collect personal data from minors.

9. International Transfers

If you access the Software from outside [Your Country], your information may be transferred to, stored, and processed in a country that may not offer the same level of data protection.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and where appropriate, we will notify you via email or system alert.

11. Contact Us

For questions, concerns, or data access requests, please contact:

Email: [email protected]
Phone: +91 90720 48882
Address: Leela Tower, 1st floor, No. 53/2520 F-G Subhash Chandra Bose road, Jawahar Nagar, Ponnurunni, Vyttila, Kochi, Kerala 682019, India

Last Updated: July 13, 2025